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Pang Game profile

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May 21st 2023, 0:59:07

I don't see any transactions for your country or account email around the time of this post, assuming you just tried when posting.

Is the checkout process completing and saying the purchase was successful? It sounds like it's not completing from what I can tell from this thread + the data.

It'd be odd, but maybe it's a browser problem? Either way, as far as I can tell you have NOT been charged any money, which is good.
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May 17th 2023, 1:42:19

Sad to hear this :(
RIP to a long timer
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Apr 21st 2022, 3:28:12

This should be fixed now -- I made sure anyone who missed credits had them correctly added to their account.

Some other accounts were credited too many credits, so I adjusted that too so it should all be accurate.

Sorry for the hiccup! Let me know if something doesn't look correct with your recent transaction on Discord.

Re: recruiting, I hope we'll get there :)
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Apr 20th 2022, 23:43:40

Hi!

I noticed there's a problem with the payment integration where it was no longer adding credits for the last few orders.

I will manually add the credits to the impacted players and am working on a fix.

Thanks for your patience!
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Jan 22nd 2022, 2:50:38

If you use a regular credit card, it runs on Stripe under the hood.

The store abstracts multiple payment providers
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Jan 22nd 2022, 0:08:00

Originally posted by Requiem:
Oh crap was it user error on my part? 🤣

PEBKAC!!!

Originally posted by Celphi:

Would be nice if there were a message describing the delay. Though, I'm also confused as to why there would be a delay.


There might be a slight delay because it takes a little time for the shopping site to talk to the game, but it should be on the order of seconds. Maybe minutes at the very latest if everything is under a lot of load
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Jan 21st 2022, 17:33:37

That being said, I was able to get o the final screen to confirm my payment :thinking:

Did you all not even get that far?
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Jan 21st 2022, 17:33:04

Interesting, I'll try it out after work. Alternatively, I'll turn it off :D
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Jan 21st 2022, 3:22:22

What's broken about it? I don't see a problem as far as I can tell on my side so I haven't been able to replicate any problems.
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Apr 12th 2021, 1:35:37

Try https://alphaui.earthempires.com/ on mobile -- it should have attacking working and IMO is a better experience!
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Mar 6th 2021, 0:27:09

Sent you a ping on discord to get this resolved.

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Jan 25th 2021, 3:28:24

This should be fixed now. Sorry for the delay, busy week IRL :(
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Jan 16th 2021, 23:06:47

Yea, I'd be interested in seeing how something like this could work
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Jan 16th 2021, 0:18:33

I tried doing www instead and it still failed. But I'll try again when I find a moment
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Oct 3rd 2020, 14:33:23

Good luck! :-)
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Oct 1st 2020, 3:21:00

lol wtf, I'll ask Bug to take a quick look
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Sep 27th 2020, 0:25:53

I'm not aware of any changes other than the language in a long time.

If it was changed, it would be announced in a changeset.

If you're confident you were able to attack recently, maybe that was some sort of bug so please provide the info about it so we can investigate!

Thanks! :)

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Aug 15th 2020, 3:09:06

It did.

Just be happy we're not turning on tornados again!
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Aug 15th 2020, 3:06:35

I PM'ed you to see if something is broken, but yes -- Patron is the "hey thanks for the 10 years of running the game!" status/forum access and Premium is the in-game benefits moving forward

Everything looks like it worked on my end as far as I can tell, but you just haven't applied the credits to your Premium time (we don't explicitly toggle it on up front so that you can choose when you want to start it)
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Aug 15th 2020, 3:03:50

PM me if you want the tag back
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Aug 14th 2020, 22:41:02

Yea, enshula's post is correct -- also once you get credits, you'll need to apply them to your account to get the premium time :)

Let me know if you're still running into issues and thanks for helping support the game!
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Aug 1st 2020, 20:16:58

Should be fixed now!
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Aug 1st 2020, 13:50:01

Hi!

It looks like the evolution2025.com domain is having problems, and since Boxcar was piggybacking on some config from there it's sort of broken.

we'll get it fixed asap

sorry about the inconvienience!

Cheers,
Pang
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Jun 30th 2020, 3:50:26

It would be a lot of work, unfortunately :(
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Jun 30th 2020, 3:48:37

I feel like I coded this with the clan GDI stuff that I haven't yet released. I added a bunch of lookups that made checking for previous attacks easy.
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Jun 6th 2020, 3:55:19

we added some filtering to the new UI for this, but it's not fully baked yet
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May 19th 2020, 3:34:18

:( Sad to hear this news

He was someone who had been playing for as long as I can remember. He'll certainly be missed by our community.


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May 11th 2020, 4:28:45

Originally posted by Bug:
I believe it was happening when the server was down.


yep!
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May 11th 2020, 4:27:52

Ya, it's not against the rules -- if we didn't want it to happen, we'd restrict it specifically

I'd say the ability to not declare peace after 5 PS is a bug. Maybe it'll get fixed, but the new UI should work properly to let you declare peace even after 5 ps
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May 7th 2020, 20:54:29

No one banned that account and no one deleted the thread.
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May 1st 2020, 20:09:09

The Elitez folks I interacted with were always nice folks. But I don't remember interacting with very many people in Elitez :)
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May 1st 2020, 20:05:39

Nah, not dagga -- dagga has been unbanned for a long time and we stopped enforcing it years ago lol
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May 1st 2020, 20:04:00

Originally posted by Verenimija:
Le duh. Muhell/Mehtool was never quite that fluff-ish.


Ya, my minimal interactions with Mehul were more positive :p

But the person who it is, not sure what their goal of this is :shrugs:

But still some valid points -- we have lots of things we could improve on!
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May 1st 2020, 19:54:33

Looking at the user account, I'm not satisfied that's actually Mehul.

So take what he's saying with a grain of salt.
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May 1st 2020, 19:47:36

Sky Elitez comes to mind :)
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May 1st 2020, 19:06:49

If that is actually Mehul (and the IP is from Texas so maybe!) -> If you need a point of sale system for your coffee shop, give me a shout!

Otherwise, I'm disappointed to see you bring that attitude to the forum. fluffting on the next iteration of something you helped create and those who have spent their limited time trying to keep it going is a fluffty way to end my Friday.

I'm sorry you're bitter for whatever reason.
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Apr 29th 2020, 12:49:02

Nice to see you again :-)

And yes, boxcar is back up. The database broke yesterday but should be fixed now
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Apr 28th 2020, 23:27:03

It's actually mainly newsbot stuff. Should be fixed now
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Apr 28th 2020, 20:36:42

ya, HD is full

need to clean a bit off -- looking into it!
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Apr 27th 2020, 3:22:16

Originally posted by bigdogcwg:
Wife: has quarantine made me fat?

Me(husband): naw you were like that before the quarantine...

Headstone: Died of Corona Virus, April 26, 2020 at 11:23AM

RIP BigDog
Clowns with Guns
In the Great Dog House in the Sky


https://www.youtube.com/watch?v=5LKoEv6erIA
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Apr 27th 2020, 3:21:05

Yep! I appreciate the suggestion to spice things up but a feature like that is very hard to build and balance. There's a ton of other maintenance work that is taking priority in order to help maintain and grow the game/community :)
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Apr 27th 2020, 3:20:02

I looked into it a bit tonight -- the bots need a bit of updating to referenced updated URLs, use the new mailer I set up and to actually be turned back on, but it shouldn't be a ton of work.

Need to sync with qz quick to see if we can just change the mailer setup so I don't need to run it through SwiftMailer first -- that would cut down on the amount of work needed :D
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Apr 25th 2020, 4:07:49

For clarification, the "Earth" in "Earth Empires" does not refer to the dirt on the earth, but rather the whole of the earth -- including the land, water, air, space, etc.

That being said, we have no plans to add a naval element to the game.
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Apr 24th 2020, 4:21:37

Ya that's a good point -- I'll look at putting something in

Thanks for the feedback and for being a Patron member :)
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Apr 23rd 2020, 3:39:14

I sort of like the idea of increasing the number of bonus acres you get as the set moves forward

Also changing the nature of that bonus as I think it's done by calendar day right now whereas I'd like to see it based on how many turns have passed so it promotes more activity.

But I haven't looked into that feature in years so I may be foggy on how it works
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Apr 20th 2020, 15:34:09

I probably need to turn the service back on, but yes it is meant to handle all the transactional/notification emails from the game
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Apr 20th 2020, 4:22:56

FYI, you should now be able to request PW resets and confirmation codes reliably :)

pang
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Apr 19th 2020, 2:14:20

Interesting -- I thought we didn't apply the overflow turns until you log into the country or take an action on it. This probably isn't a super huge priority right now, but maybe someone can take a look when they have a moment.
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Apr 17th 2020, 2:07:55

you guys should see about getting Bug or Jabroni to add this :p :)
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Apr 15th 2020, 3:42:44

As mentioned, the fees and account annoyingness of Paypal (and their propensity to just freeze accounts and keep your money) means we've opted for just the other methods of payment for now. We're likely not going to generate enough revenue on PayPal that it'll be worth the hassle/risk at this point. Hopefully in the future we get there.

If anyone has worries about using a CC, we don't get any access to that data at all. It's all handled by the payment processor, which handles billions of dollars in transactions weekly.
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